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Job summary

Mulund, Mumbai, India, Asia
Career Level:
Entry Level (Less than 2 years of Experience)
Job type:
Full time
Rs. 15,000 to 20,000 + incentives
Posted on:

Customer Service Executive

* There have been 58 Job applications
* This job opening has been viewed 1905 times
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About this job

Key Responsibilities:

  1. Generating Sales & Converting them over the phone
  2. Should make at least 80 calls from the Prospects / lead database
  3. Use the calling system efficiently and record all the interactions with the leads
  4. Handle and document information efficiently
  5. Resolve queries over the phone
  6. Follow-up with leads as per the past interaction
  7. Daily Call Report to the Team Leader

Key Skills Required:

  • Excellent Verbal Communication – English & Hindi
  • Good Convincing Skills
  • Telephone Skills &  Listening Skills
  • Data Entry Skills, People Skills
  • Customer Focus & Customer Service
  • Attention to Detail
  • Professionalism & Multi-tasking

Eligibility Criteria:

  • Undergraduates/Graduates from any discipline.
  • Should have minimum 1 year BPO experience

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